Our mission
RockPizza Unipessoal, headquartered at Rua da Floresta nº8, Covilhã, has established as a priority in its internal policies, the protection of the personal data it processes in the exercise of its activity.
As such, this Declaration serves the purpose of informing with complete transparency what is at stake when you accept our Privacy Policy.
This DECLARATION applies to our websitewww.Rockpizza.pt and may be changed at any time to the extent necessary for its updating and correction. Any changes will be promptly communicated to you. We are transparent in all our processes and we feel a huge responsibility for having entrusted us with your data.
…PERSONAL DATA?
PERSONAL DATA encompasses any information, of any nature and regardless of the respective support, including sound and image, relating to a natural person, capable of identifying him or making him identifiable (that is, identified directly or indirectly, namely by reference to a number identification or to one or more specific elements of their physical, physiological, psychological, economic, cultural or social identity).
– RIGHTS ASSOCIATED WITH PERSONAL DATA PROCESSED –
Our personal data protection policies were developed as we know and recognize that an individual’s privacy is an increasingly privileged fundamental right. Thus, whenever you provide us with personal information, know that it will be safeguarded because you have legally protected rights.
RIGHT OF ACCESS AND RECTIFICATION:
Whenever you wish, you can accessthe data provided, and you can also request access or rectification of the same in another way that is more convenient for you, namely by sending us an emailto geral@rockpizza.pt. When applicable and whenever possible, identify the matter as relating to the protection of personal data and, specifically, the claim (for example, “access to personal data”). We note that additional information may be required from you.
Straight to the point: this means that you can confirm who actually processes your personal data, request access to them if applicable, being able to edit them, as well as seek information that is related to their treatment – treatment deadlines, categories data, associated rights, etc.
RIGHT TO OPPOSE DATA PROCESSING:
What it is?
The right of opposition is provided for when the data used is aimed at safeguarding our own legitimate interests, those of commercial partners or identified public interests, or understand that the way in which we treat the personal information you have provided us is not the most appropriate for your particular situation or that it is not serves the purposes for which they were provided.
To illustrate: we talk about those cases where we use your information, for example, to identify the type of customer we have.
I want to exercise my right!
You can exercise this right of opposition, namely by sending us an emailwith the indication, whenever possible, of the matter as being related to the protection of personal data and, in particular, the claim (eg opposition to data processing ”).
We note that additional information may be required from you, and it may not be our obligation to stop processing your data if this results from the applicable legislation, such as the statute of limitations or expiry of credits.
RIGHT TO WITHDRAW CONSENT AND TO DELETE:
If the privacy policies we defend are not enough and you want to “be forgotten” by our databases.
If you are concerned that we continue to use your data, you can request your deletion in relation to all or some of the data processed when: you consider (or not) that the data are unnecessary for the purposes for which they were collected; in case you have exercised your right of opposition; if the data is processed unlawfully or to fulfill a legal obligation.
I want to exercise my right!
You can exercise this right, namely by sending us an email. Whenever possible, identify the matter as relating to the protection of personal data and, specifically, the intention (eg “deletion of personal data”).
We note that additional information may be required from you, as well as it may not be our obligation to erase your data if this results from the applicable legislation – first of all, regarding the statute of limitations or expiry of rights.
RIGHT TO DATA PORTABILITY:
I want to send my data to another entity.
The user may request data portability as long as it is technically possible, in a structured, commonly used and machine-readable format, by completing the “PERSONAL DATA PORTABILITY REQUEST” form that you can request.
Please note that fees associated with this data delivery service may apply.
PROTECTION OF USER RIGHTS:
I feel that my right has been violated, what should I do?
This DECLARATION is intended for essentially informative purposes, not invalidating that the user who feels harmed in their rights uses the appropriate means for their protection, presenting complaints to the National Data Protection Commission, resorting to judicial means or even speaking directly with us. .
WHAT ARE I9BUSINESS MEASURES TAKEN TO ENSURE THE SECURITY OF MY PERSONAL DATA?
We are committed to guaranteeing the protection of the security of the personal data made available to us, through the implementation of physical and logical security measures – such as the creation and execution of data protection policies and the adoption of computer and systems security solutions. network -, against its dissemination, loss, and misuse, as well as against its treatment, unauthorized access or any other form of illicit treatment.
In this framework and for illustrative purposes, all our websitesare, from the outset, protected by a digital security certificate based on a protocol capable of encrypting the information transmitted between our server servers and the client.
Although we emphasize that such conduct does not invalidate that all users of the websitemust adopt additional security measures, namely, ensure that they use an electronic device and a properly configured browser, with an active firewall, antivirus and/or other forms of security of a logical nature or even physicist.
IS THERE A TRANSFER OF MY DATA TO OTHER ENTITIES?
The data provided will not be transferred to third parties beyond the terms set out in this DECLARATION.
It can happen because…
In the exercise of our activity, we may cooperate with third parties in addition to those already mentioned in this DECLARATION, such as service providers, capable of processing your data. Access to this data will always depend on the express written authorization of the subscriber and data subject, who will be duly informed of the terms of the transfer.
In these situations and for reasons of transparency, whenever possible these entities will be identified and the treatment they make of their data.
We emphasize that we will only authorize such access to the extent that these entities guarantee to guarantee the data of our subscribers! Know that we take the appropriate measures to ensure that our partners comply with all their obligations regarding the protection of your data and, ultimately, we will be responsible for your treatment.
But we will also disclose your personal data when we believe, in good faith, in this need for reasons related to:
– With legal requirements;
– With the protection of our customers, for example, to prevent spamor attempts to defraud users of our products, or even to help prevent serious injury or loss of life;
– With the operability and maintenance of the security of our products, including preventing or preventing an attack on our computer systems or networks; or
– With the protection of the rights or property of the companies, including the application of the terms that govern the use of the services; however, if we receive information that indicates that someone is using our services to traffic stolen physical or intellectual property, we do not inspect the customer’s private life on our own, but we may report the matter to the authorities.
DO YOU NEED MORE INFORMATION?
You may request the information you deem necessary regarding the processing and treatment of the same, noting that a fee will be applied in the case of unfounded or excessive requests.
For this purpose, we may require elements that prove the quality of the holder of the personal data that you intend to exercise yours.
You can contact us at: geral@rockpizza.pt
DISPUTE RESOLUTION
In the event of a dispute, the consumer may resort to a Consumer Dispute Resolution Entity:
CNIACC – National Center for Information and Arbitration of Consumer Conflicts
Faculdade de Direito da Universidade Nova de Lisboa
Campus de Campolide
1099-032 Lisboa
213 847 484
cniacc@unl.pt
www.arbitragemdeconsumo.org